Casino Capitalism….#pmot…#biz..#innovation

traderWe have seen trillions wiped off stock markets worldwide, the FTSE 100 has lost over 10% of it’s value in the last week alone & our TV screens have been filled with hysterical traders and concerned politicians.

So does it really matter, in the long term probably not, but if you were planning on retiring soon and have an equities based pension scheme you may well have to think about postponing your retirement.

The markets have become the biggest casino on the planet, where billions are traded on market fluctuations to generate financial gain for wealthy funds. The problem is that massive losses can also be generated especially in times (like now) of great volatility.

It is almost as if Government policies are primarily based on satisfying short term targets of financial speculators.

Over the last 30 years we have seen increasing numbers of large corporations listed on the Stock Market. The benefits of this are increased transparency and greater share ownership but the downside is that company boards are increasingly focused on short term share performance rather than long term strategic growth. They are also more vulnerable to deselection which increases their focus on knee jerk reaction to stock market fluctuations.

So how do we escape from all this madness ?

Here are a few suggestions which may help:-

1) Corporations should seriously consider de-listing from publicly listed stock exchanges & revert to private Limited Company status. Directors will then be able to take a more objective long term view divorced from the daily vagaries of the markets.

2) They should follow the example of German organizations and involve workers representatives at board level, increasing participation and integration.

3) The only way to pay down debt is to generate growth; Governments need to think beyond printing money and subsidizing banks. Innovation in manufacturing and services should be strongly encouraged.

4) Failing corporations, whether banks or otherwise, must be allowed to fall. The risks of failing institutions should not be born by the taxpayer.

5) A state bank should be established to act in direct competition with the private sector so that essential Capital flows can be maintained.

6) Government (NOT essential public services) must be streamlined and taxes reduced. For too long those in business & manufacturing have subsidised those working for the state who provide no added value whatsoever.

We need a radical rethink if we want to escape the madness of Casino Capitalism.

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project managers and business consultants

The importance of bin on message #pmot #in

Obama2 Whatever the rights or wrongs of the killing of Osama Bin Laden the message delivered surrounding his dispatch was certainly confusing to say the least.

First he died in a vicious firefight, next he was unarmed.

He used his wife as a human shield, then it was her who leaped in front of him!

The Whitehouse staff watched every moment of the assault live, then…… oh no they didn’t, they only watched the first couple of minutes before transmission was lost ! etc etc etc etc

“Jeeeezzzzzz! can’t these guys get anything right? ” millions around the world screamed at their TV’s.

And this is just the kind of mixed messages we deliver to our exasperated customers every day of the week. First we promise delivery on a certain date, then we go back and revise it, then someone else tells them a different story, its hardly any wonder that customers get fed up and go elsewhere.

So here are some simple tips to make sure your organization is on message for your customers:-

1) Where possible have one direct contact per customer, if this is not feasible have one contact for engineering issues, another for commercial etc.

2) Before giving a customer a key milestone make sure the project plan is fully developed and includes some contingency to allow for risk.

3) If events transpire to affect a key customer milestone make sure every option is explored to pull back on track  before going back to the customer with the bad news.

4) If a major milestone is affected this should be communicated face to face.

5) Always give the customer a series of alternative options, so they can choose the best for them.

Keeping the customer on message is an essential part of managing customer relations and ensuring steady, repeat business.

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Lost opportunity cost…..#pmot…#in

Bizplan03

In the last post we discussed risk aversion. One of the pitfalls of being too risk averse is lost opportunity cost.

In New Product Development Project Managers constantly balance time to market with product quality, resource management, project costs & a host of other competing factors.

In an effort to develop the perfect product with maximum process capability and meeting 100% customer satisfaction the real cost of lost opportunity is often missed.

Consider a product which on release will generate, on average,  $100,000 profit a month for 12 months. If the product release is delayed by 1 month the lost opportunity cost can be estimated as $100,000. What should be  emphasised is that this amount will NEVER be recovered. If the product lifecycle is estimated as being 12 months depending on the competition then releasing the product 1 month late reduces the lifecycle to 11 months.

If that lost $100,000 was invested at a compound rate of 5% per year over ten years it would be worth $163,000 !

So here are some tips to minimize lost opportunity cost:-

1) Invest in the project at the front end, providing ample resource and support.

2) Fix the product spec before the end of the design phase.

3) 100% perfection is great but 95% is normally good enough for most customers.

4) Make it easy for engineers by setting SMART (Specific, Measurable, Aggressive, Realistic, Timely) targets.

5) Publicise Project Milestone targets.

6) Communicate Lost Opportunity Costs.

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#Space…the final frontier….#pmot….

yuri5o years ago today Yuri Gagarin became the first man in space when he orbited the earth in his Vostok spacecraft, winning the cold war race and catapulting himself into the annals of history.

Consider for a few moments what we have achieved since then.

We have taken “one small step for a man, giant leap for mankind” when Neil Armstrong became the first man to walk on the moon in 1969.

Like Icarus we have sailed too close to the sun in Apollo 13 and survived through tremendous ingenuity and fortitude.

Through Hubble we have peered back through Space & Time to the very origins of the Universe.

Perhaps our greatest achievement was when cold war foes became friends and joined hands in the International Space Station 30 years after Gagarin’s first tentative flight.

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So what’s the plan…….#pmot #in

project-planningAs a rough guide a Project Manager should put 70% effort into planning a project and 30% running it.

At first glance this statement may appear to be the wrong way round but experience shows that the planning phase of a project is by far the most critical one.

Here are some attributes of a well developed plan:-

* It should flow from start to finish.

* There should be a series of linked tasks from start to finish.

* Each task should have a named resource assigned to it.

* Everyone assigned to a task should have agreed and committed to the timescale.

* There should be a clearly identified Critical Path.

* The plan should be visible to key stakeholders in the organization.

* It should be reviewed and updated regularly.

Once all of the above has been fulfilled the management of the project becomes a relatively easy task.

If you need help planning your key project get in touch now

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10 tips to get that problem project back on track #pmot #in

1)       Create Space – nothing clouds judgement more than pressure to create a fast solution. Tell stakeholders you are assessing the situation and will provide an update in 1 weeks time.

2)       Talk to everyone involved in the project and get their perspective. Make it an informal chat, reduce the pressure and you will get more honesty.

3)       When you have identified what the problem is get the team together to Brainstorm possible solutions. Try an Ishikawa diagram to clarify whether the problem is with men (people) , machines, method, materials or environment (external factors)Ishikawa Diagram

4)       Pick the top three possible solutions and start experimental work to evaluate success.

5)       Implement the solutions in the timeline to evaluate timescales.

6)        Agree with the Team a primary solution and a contingency plan.

7)       Inform stakeholders of the revised timescale.

8)       Execute the plan, keep a close watch on progress and issue daily updates if required.

9)       On completion hold a “lessons learned”  meeting to minimize the chances of repetition.

10)    Celebrate Success – take  the team for a beer  or a sticky cake 😉

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#Zen & the Art of Project Management* #pmot #in

buddha Don’t ask me what “Zen” is.

I am not qualified to answer such a question. All I can say is that anyone who studies Zen applies it to their daily lives and work.

As a project manager I apply Zen in the following ways:-

1) When constructing a project plan  I think of the plan as a river flowing to the sea.  It never goes uphill and avoids major obstructions. It has a natural rythym to it with everything happening in the right order.  I check it once, twice, thrice then I get the Team to review it.

2) When allocating timescales I ask the person who is actually doing the task. I might push them to do it quicker but I need timescales which are aggressive but realistic. I need that person’s commitment.

3) I never lie to the customer. I always keep them appraised of progress even if its bad news. Once trust is lost it’s gone forever.

4) I always offer the customer options. If my timescale has slipped I offer alternative solutions.

5) I am neither overly optimistic nor pessimistic.

6) I tell Senior Management the bad news. They dislike obfuscation even more.

7) I never allow myself to be bullied into giving unrealistic timescales. What’s the point, I will only look stupid when we can’t meet them.

8) I am open & honest with my team and expect the same in return.

9) “Best laid plans of mice & men gang aft agley” – say no more!

10) Calmness in the eye of the storm is either a sign of great leadership or incredible stupidity.

* Recommended reading: Robert M Pirsig – Zen & the art of motorcycle maintenance.

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10 ways to succeed as an Interim…#pmot #in

consultants5Operating as an Interim Project Manager requires a different skill set to that of a regular employee. Here are 10 ways to guarantee success as an Interim….

1) Be flexible – the more flexibility you can exhibit in terms of daily rate, location and job role the more opportunities will come your way.

2) Put the Client first – always act in a professional manner and put the needs of the client first. This will pay off to your benefit in the long term.

3) Make a great impression – find something which needs fixing early on and do it, then tell everyone you’ve done it. A good impression early on reassures the client they have made the right choice.

4) Fit in  to the Culture – If everyone wears a suit and a tie do likewise, if its casual dress on a Friday adopt this code. If you can fit in to the culture you will become “part of the furniture”

5) Avoid politics – this is one of the many benefits of interim work, you really don’t need to get involved.

6) Add Value – whatever the role make sure the client is getting their money’s worth.

7) Get on with everyone – it’s not that difficult, you’re not going to be there forever so don’t make enemies.

8) Act as a guest – you are a guest of your client, act like one.

9) Know when its time to g0 – don’t prolong your term for monetary gain, when your job is done leave. The client will appreciate this more than anything and seriously consider you for a future role.

10) Network – take the opportunity to expand your network and get some referrals.

Do you have any more tips for interims ?

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What makes an organization excellent ?….#pmot..#in

excellent+organization

As Bill or Ted would ask:-

“What makes an organization excellent” ?

Recently I had an accident in my car. (aaahhh! I hear you say 😉

Don’t worry I was OK but my car wasn’t !!!

I knew my insurance policy mentioned a courtesy car so I felt reassured that at least I would have transport for getting to work. You can imagine my disappointment when I contacted the Insurance company to be told I wouldn’t get a courtesy car because of clause xyz in the small print !

How many times has this happened to you, you query some service only to be told you are exempt and should have read the small print ! It is infuriating, you feel let down, dissapointed and angry.

COME OFF IT YOU GUYS, surely you realize when this happens we just take our business elsewhere.

So, one key aspect of an excellent organization is TRANSPARENCY.

Your customers should get exactly what they expect when they expect it.

We will cover other attributes of Excellent organizations in future posts.

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10 predictions which CRASHED & BURNED….#pmot #in

FuturologyIt’s that time of year again when we all reflect on what has passed and look forward to what is to come, so here are three predictions for 2011 and beyond:-

U.K Economy – whereas there has been a resurgence in manufacturing in the U.K, and a very welcome one at that, there are an awful lot of people facing an uncertain future particularly in the Public sector where tens of thousands will return to work after the holidays to pick up their redundancy notices. On a personal level this is devastating and any talk of these people being absorbed by the private sector is complete nonsense. Some will make the transition but many will face a long painful struggle.

If you are in this position it is a time to reflect on your career and if you are lucky enough to have received a reasonable redundancy payment take time out to think about what you really want to do with your life.  Recessions are a great time for starting your own business for if you can survive a downturn you will be well placed for the future.

FTSE 100.

The Footsie 100 has been on Bull run since early 2009 and currently stands around 5800. The all time peak was around 6800 before the Crash so to assume the current Bull run will continue unabated is blindly optimistic. Shares have been a fairly “safe” option recently with interest rates at an all time low but with inflation on the increase interest rates are due to rise in the next year making Savings accounts more attractive, consequently the FTSE rally with grind to a halt in 2011.

Freelancing.

There are an estimated 1.4 million Freelancers in the U.K. representing a 14% growth in the last 10 years (Small Business Research Centre at Kingston University)  and their numbers are set to rise as this form of employment becomes more common. A significant portion are highly skilled Engineers & Project Managers.

As employers seek flexibility and to minimize severance pay, employing Freelancers at a higher day rate becomes a favored option.

So there are our predictions for 2011 which will probably go the same way as these classic “10 predictions which crashed & burned”……..

1) “There is nothing new to be discovered in physics now; All that remains is more and more precise measurement.
Lord Kelvin, speaking to the British Association for the Advancement of Science, 1900.

2) “The horse is here to stay but the automobile is only a novelty—a fad.
The president of the Michigan Savings Bank advising Henry Ford’s lawyer not to invest in the Ford Motor Co., 1903

3) “While theoretically and technically television may be feasible, commercially and financially it is an impossibility, a development of which we need waste little time dreaming.
Lee DeForest, American radio pioneer and inventor of the vacuum tube, 1926

4) “By the year 1982 the graduated income tax will have practically abolished major differences in wealth.
Irwin Edman, professor of philosophy Columbia University, 1932.

5) “Where a calculator on the ENIAC is equipped with 18,000 vacuum tubes and weighs 30 tons, computers in the future may have only 1,000 vacuum tubes and weigh only 1.5 tons.
Popular Mechanics, March 1949

6 “If excessive smoking actually plays a role in the production of lung cancer, it seems to be a minor one.
W.C. Heuper, National Cancer Institute, 1954.

7) “It will be gone by June.
Variety, passing judgement on rock ‘n roll in 1955.

8) “Transmission of documents via telephone wires is possible in principle, but the apparatus required is so expensive that it will never become a practical proposition.
Dennis Gabor, British physicist and author of Inventing the Future, 1962

9) “With over fifteen types of foreign cars already on sale here, the Japanese auto industry isn’t likely to carve out a big share of the market for itself.
Business Week, August 2, 1968

10) “By 1985, air pollution will have reduced the amount of sunlight reaching earth by one half…
Life magazine, January 1970

A Happy New Year to you all !

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