1) Create Space – nothing clouds judgement more than pressure to create a fast solution. Tell stakeholders you are assessing the situation and will provide an update in 1 weeks time.
2) Talk to everyone involved in the project and get their perspective. Make it an informal chat, reduce the pressure and you will get more honesty.
3) When you have identified what the problem is get the team together to Brainstorm possible solutions. Try an Ishikawa diagram to clarify whether the problem is with men (people) , machines, method, materials or environment (external factors)
4) Pick the top three possible solutions and start experimental work to evaluate success.
5) Implement the solutions in the timeline to evaluate timescales.
6) Agree with the Team a primary solution and a contingency plan.
7) Inform stakeholders of the revised timescale.
8) Execute the plan, keep a close watch on progress and issue daily updates if required.
9) On completion hold a “lessons learned” meeting to minimize the chances of repetition.
10) Celebrate Success – take the team for a beer or a sticky cake 😉
chris@projectsguru.co.uk
; Keep up to date by becoming a facebook
fan
