Lost opportunity cost…..#pmot…#in

Bizplan03

In the last post we discussed risk aversion. One of the pitfalls of being too risk averse is lost opportunity cost.

In New Product Development Project Managers constantly balance time to market with product quality, resource management, project costs & a host of other competing factors.

In an effort to develop the perfect product with maximum process capability and meeting 100% customer satisfaction the real cost of lost opportunity is often missed.

Consider a product which on release will generate, on average,  $100,000 profit a month for 12 months. If the product release is delayed by 1 month the lost opportunity cost can be estimated as $100,000. What should be  emphasised is that this amount will NEVER be recovered. If the product lifecycle is estimated as being 12 months depending on the competition then releasing the product 1 month late reduces the lifecycle to 11 months.

If that lost $100,000 was invested at a compound rate of 5% per year over ten years it would be worth $163,000 !

So here are some tips to minimize lost opportunity cost:-

1) Invest in the project at the front end, providing ample resource and support.

2) Fix the product spec before the end of the design phase.

3) 100% perfection is great but 95% is normally good enough for most customers.

4) Make it easy for engineers by setting SMART (Specific, Measurable, Aggressive, Realistic, Timely) targets.

5) Publicise Project Milestone targets.

6) Communicate Lost Opportunity Costs.

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project managers and business consultants

Nokia upwardly mobile….#pmot…#in

  • “We poured gasoline on our own burning platform. I believe we have lacked accountability and leadership to align and direct the company through these disruptive times. We had a series of misses. We haven’t been delivering innovation fast enough. We’re not collaborating internally. Nokia, our platform is burning.” – Stephen Elop, CEO Nokia.

nokiaThe recent internal memo “leaked” from Nokia & published on technology website Endgadget.com demonstrates the need for any corporation, but particularly those in the Technology arena, to have a continuous stream of new product developments flowing to the market. This is the direct result of a new product routemap which clearly identifies Customer needs, market trends and technology requirements.

New Product Development should not be a haphazard process but one which is planned years in advance. It should also be adaptable to allow flexibility in the case of new technological or market developments.

Not so long ago Nokia held pole position in the mobile phone market with huge market share. Now they are languishing behind Apple & others in the
Smartphone arena and are struggling to compete with Chinese manufacturers at the bottom end of the market.

However, all is not doom and gloom. The new CEO Stephen Elop obviously
recognises the problems and is keen to address them. This is the key important step in any recovery. Rather than just bury his head in the sand he is tackling the issues head on which is good news for Nokia empoyees and shareholders.

If you need help with your product development process get in touch NOW!

chris@projectsguru.co.uk

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1o ways to invigorate teamworking #pmot #in

teamworkMost people involved in New Product Development agree that best results are obtained when people work effectively in teams so here are 10 guaranteed ways to improve teamworking:-

1) Locate the team together in the same room. – If people sit together they work together. It is essential that the primary form of communication is face to face. There should be some allowance for privacy but any cubicle walls should be below head level.

2) Locate the Project Manager in the same room – As the Project Manager there may be a tendency to remain distant or aloof from the team. This is counterproductive and wrong. The Project Manager should be located in the same room as the team. If She has her own office the door should be left open to allow ready access. If She sits with the team there should be a private office available for personal discussion.

3) Hold regular team meetings – although there may be some resistance to this (too much work etc) it is essential that the team meet at least once a week to discuss project status.

4) Issue meeting minutes – It helps communication if everyone knows exactly what is expected of them following the team meeting. The minutes also act as a good crib for next weeks meeting.

5) Promote a democratic culture – environments where people feel free to speak their minds openly and honestly lead to faster problem solving and decision making.

6) Promote team activities – 5 a side football or similar activities are great if everyone is  fit and active but be careful to choose something EVERYONE can take part in otherwise you will alienate some team members and defeat the purpose. I have always found bowling to be a great choice which just about everyone can do.

7) Eliminate the Blame Culture – resist every opportunity to blame others and take responsibility for your own decisions. Blame Cultures are endemic in some organizations and will take time to be eradicated but the changes in performance will be immeasurable.

8) Listen twice as much as you talk – we all know the old saying about empty vessels making the most noise and no where is this more true than in Project Management.  Try really listening to people and see their reaction.

9) Put the Structure in place – whether its based on PRINCE2, Project Management Institutes PMBOK or some alternative combination, Teams are more effective when they no what the rules are.

10) Keep a sense of humour – as the Project Manager nothing upsets or disorients the Team more than a panicky Manager. Keep a sense of perspective, enjoy the fun bits and lead by example.

chris@projectsguru.co.uk

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PGBANNERSTATIC

10 tips for faster leaner new product development #in #pmot #lean

new-product-development

Bringing New Products to Market faster & more efficiently is even more critical as product life-cycles shrink so here are 10 tips for faster, leaner New Product Development:-

1) Nail the spec early – the sooner the product spec is finalised the smoother & faster the development will be. Less time & effort will be wasted debating the minutiae if the spec is closed early.

2) 5s the area – Apply the Lean principles of 5s (see earlier post) to remove unnecessary distraction and promote “clear thoughts”

3) Promote re-use in Design – to reduce design effort and make best use of proven and qualified technology.

4) Parallel Planning & Design – Design is normally the longest phase in New Product Development so why wait until the end of Planning to start Design. Start Design in parallel and adapt the plan when more is known about the length of the design phase.

5) Arrange Regular Reviews – during the Design phase and break the task into smaller “chunks”. Design is one of those tasks which has a tendency to expand to fill the time allowed for it.

6) Structure the Innovation process – ensure that Innovation board reviews are scheduled well in advance and board members have suitably qualified deputies so that stage gate reviews suffer no delays due to the absence of key personnel. The Innovation process should become Institutionalized.

7) Dedicated multifunctional Teams – are more effective than matrix teams  If resource allows.

8) Design for Manufacture – manufacturing & production engineers need to be involved in the product development process to ensure a smooth transition from development to manufacture.

9) Minimize interruptions & noise – in the product development area.

10) Promote a democratic involving Management style – to increase free discussion and mutual respect.

chris@projectsguru.co.uk

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PGBANNERSTATIC

“Give me a faster horse”

modelTHenry Ford once commented that if he’d asked his customers what they wanted they would have replied “Give me a faster horse”.

Sometimes in New Product Development we have to take a Quantum leap in imagination so that we can develop products which no one else has imagined.

“Brainstorming” is one techniques to help that process:-

1) Form a team of maximum 10 people drawn from all levels of the organization.

2) The “Chairperson” should be mid level with no obvious authority.

3) Provide some drinks and snacks to create a relaxed atmosphere.

4) Go round the table asking each one in turn what products they think the Company should be developing.

5) Don’t reject anything at this stage.

6) Don’t criticize anyone else’s contribution.

7) Get someone to list all the contributions on a whiteboard.

8 ) When all contributions are exhausted arrange them into different categories.

9) Vote on the top 5.

In the next post we will explore how to take these ideas forward.

chris@projectsguru.co.uk

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“If you don’t know where your going…

product roadmap

product roadmap

any road will take you there.” – Lewis Carroll

To increase the success ratio in New Product Development it is essential that your company has its own New Product Development Roadmap.

This Roadmap highlights the Products your organization intends to develop in the coming years.  These product developments should be based on sound market intelligence, garnered from current customers and taking into account market developments and competitor analysis.

The New Product Roadmap doesn’t just identify market opportunities. It also takes into account the Technologies, Resources, Finances, Production Capacity etc etc so that the whole Organization knows exactly what needs to be put in place so that that the New Products are launched successfully.

The New Product Roadmap needs to be approved at the very top of the Organization. It is a “living document” which should be reviewed on a regular basis and updated as required.

The adoption of a New Product Roadmap clarifies the direction the organization is headed in and ensures that everyone is “singing from the same Hymn sheet”

“If you don’t know where you’re headed any road will take you there”

chris@projectsguru.co.uk

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Failure breeds success………

Most would agree that Apple is one of the most innovative and successful companies involved in new product development. However even they have had their fair share of Bloopers, so lets take a look at some of them:-

MacTV The Mac TV was released in 1993 and was Apple’s first attempt to integrate the functionality of a P.C with a cable ready T.V. Unforthunately it’s slow bus speed  of 16 MHz made for a slow P.C compared to it’s rivals and a very expensive T.V at over $2000. Needless to say it flopped and only 10k were produced.

macintosh_portableApple’s first attempt at a portable computer was the Macintosh portable. Released in 1989 it was way ahead of its time, and so it should have been at a whopping $6500.  It weighed in at a hefty 7.2kg and had an active matrix LCD screen which was fantastic but the major contributor to its cost.

apple_pipinIn 1995 Apple licensed its PIPPIN technology to Bandai to make a PC based game consol. The only problem was the competition, SEGA, SONY, Nintendo and PC based systems were already dominating the market. Only 42,000 PIPPIN units sold and it was withdrawn from the market.

O.K, you get the picture. Even the most innovative companies have their fair share of commercial failures. Typically this may run as high as 8 failures for every 2 successes, following the well known Pareto rule.

Less successful companies will have an even higher failure rate and in many cases this will lead to their ultimate demise.

So how should an organization skew the playing field to ensure a higher success rate ?

That will be the subject of the next post.

Until then, just remember, failure breeds success.

chris@projectsguru.co.uk

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Interim solution….

ap4If you need a project manager sometimes the best solution is an interim one:-

* You appoint a project manager on a fixed term contract to address a specific need.

* The interim project manager will normally have a lot of industry experience gained from a number of roles.

* Having being appointed for a specific purpose leads to a very focused approach.

* If things don’t work out the contract can be terminated quickly and without additional costs such as redundancy or notice.

* The cost of hire will be short term and project specific.

* Interims can normally avoid the organizations political distractions and focus on the job at hand.

Sometimes an Interim solution is the best solution.

chris@projectsguru.co.uk

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May the best team win………

north-koreaWhilst the football may not have lived up to the hype so far we have still seen a couple of excellent team performances. So what is it that makes for a great team performance whatever the situation ?

* A leader who doesn’t just tell the team what to do but who provides a vision and who communicates that goal to the team by clearly outlining the task at hand and how it is to be achieved.

* The team are all pulling in the same direction putting individual disagreement behind them.

* The rewards of success are shared equally amongst the team members.

* There is no “finger pointing” if someone makes a mistake and the rest of the team rally round to support the individual.

* The Team leader provides all of the tools and instructions neccessary to complete the task.

As we enjoy the World Cup see which teams exhibit these qualities and measure their success.

The best team may not have the most outstanding individual players but the best team will win.

chris@projectsguru.co.uk

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United States of ChinAfrica…..

cinafricaRecent data from the IMF supports the view that China and Africa are becoming increasingly entwined as trading partners as China exploits the vast mineral and material wealth of the African continent in return for Capital Investment, machinery and technological know how.

The massive growth and change in China’s economy over the last decade have seen it increase in global power to the point where it begins to overshadow the U.S.A and Europe.

chinafrica2Whilst the U.S and Europe have been mired in recession the Chinese rescue package has ensured that growth in that country continues at a rate of around 10%.

This growth can only be sustained by the continued supply of mineral wealth and mined resources, hence the involvement in Africa.

So, should those of us in the Western democracies be concerned about China’s increasing involvement in this vast continent ?

As China has expanded and exported it’s own particular brand of State Capitalism it shows no signs whatsoever of either promoting or developing democracy.

If Democracy, free speech, tolerance and egalitariasm are to be encouraged as Africa develops as a continent perhaps the U.S.A and Europe need to be more proactive in developing and sustaining their economic development programs in Africa to ensure, by the end of the decade, we aren’t looking at the United States of ChinAfrica.

chris@projectsguru.co.uk

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