Your #business cannot compete on cost alone…

According to new research published today by Allianz Insurance, some 83% of UK managers rank Innovation as the key to their organization performing strongly.

However, despite the fact most leaders are fully aware of the benefits of innovation, the ongoing challenging economic environment has caused many to opt out of such projects in recent months.

For instance, 23% of the 500 respondents noted that the economic slump has pushed innovation further down their list of business priorities, with issues such as a lack of funding and a focus on profits being the main reasons behind this fact.

This approach is not only wrong it is patently short sighted. Innovating value added products or services is the only way to ensure long term survival never-mind success. Long-term it is not possible for organizations to compete purely on cost. Globalization ensures that whenever you compete purely on cost, someone, somewhere will be able to undermine your cost base and do it cheaper. The only way to compete successfully, particularly in the West, is to produce differentiated products with high added value, which cannot be easily reproduced elsewhere where labor costs are significantly cheaper.

This requires investment in R & D, training and advanced manufacturing techniques.

Innovation is essential to long term survival.
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#Innovation adds value and creates jobs……

Fantastic news today regarding the development of a National Automotive Innovation Campus at the University of Warwick.

Funded jointly by the Government’s U.K Research Investment fund, Tata Motors & Jaguar Land Rover, the centre will cost 92 million pounds.

David Willetts, Minister for Universities and Science, said: “The UK has world-class companies and great universities. This new investment will get them working together to deliver innovation and growth.”

“The automotive industry in the UK has seen a recent resurgence, but for the UK to remain internationally competitive we must create urgently a critical mass in research excellence,” said WMG chairman and founder Professor Lord Bhattacharyya. “Our vision is to create the National Automotive Innovation Campus where we link people, research and world-leading infrastructure to create and develop novel technologies.

“NAIC will be an ‘engine’ for economic growth, with wide economic benefit, and sustained growth from the creation of world-leading technologies. It will enable academic and industry teams to work together in state of the art buildings, with tailored equipment and digital solutions to create and integrate breakthrough technologies with a whole system approach crossing multiple disciplines.”

This is exactly the type of investment British Science & Engineering has been crying out for & is a terrific example of how collaboration between successful organizations and Government can work together to increase innovation & deliver high value added products along with well paid jobs.

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#Auto output drives toward production record

The UK automotive industry is set to break its all time production record of 1.92 million cars (set in 1970!!) in 2015. These figures are from the Society of Motor Manufacturers & Traders.

This success is hard won and it has been a long upward climb to return to the heights of the 1970’s. It is hard to believe that UK auto manufacturing then represented approximately a 10% world share. Now it is just over 2%.

A heck of a lot of ground was lost following the 1973 oil crisis and the gradual decline of British Leyland.

Success now depends on innovative Product Design. Take a look at Jaguar Land Rover’s Evoque (see above) which has sold over 100,000 units in it’s first year and has led to 24/7 manufacture at the Halewood plant.

Another great example is BMW’s mini which is turned out at it’s expanded Oxford plant.

Manufacturing in the UK Automotive industry has been revolutionized since the sad days of the 1970’s, much of this led by Nissan in the North East with  the adoption of Japanese manufacturing techniques such as LEAN & JIT.

If we can capitalize on current success the UK Automotive industry has a terrific future.

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The Right Stuff….remembering Neil Armstrong

Neil Armstrong will forever be remembered for his unique achievement of being the first human being to set foot on another planet. His famous quote ” that’s one small step for man, a giant leap for mankind” is burned forever in our collective memory and recalls a seemingly simpler age of great optimism and opportunity when anything could be achieved given the right determination. Armstrong had that “right stuff” is spades and was an inspiration  to millions of scientists and engineers the world over.

His lifestyle after his momentous Lunar achievements and his decision to deliberately shun the limelight stands in sharp contrast to that of lesser “celebrities” who’s achievements paled in significance next to his but who crave attention like spoiled children.

Let us remember Neil Armstrong as his family wish……

Next time you walk outside on a clear night and see the moon smiling down on you, think of Neil and give him a wink

Helping you to juggle sand #pmot

Sometimes Project Management can be like “juggling sand”, tasks to complete, schedules to meet, requests to be met etc etc

If your job seems like are constantly juggling sand here are some simple tips to help you cope:-

  • Keep a notebook – it doesn’t matter how good your memory is you will NEVER remember everything.
  • Make a TO-DO list and prioritize it.
  • Say NO – if you can’t do something by a certain time don’t pretend you can.
  • Offer an alternative, if you can’t do A could you do B instead ?
  • Delegate – if you have a team delegate tasks effectively.
  • Communicate – if Management asks you to do something keep them up to date with progress.
  • Be PROACTIVE, rather than reactive.
  • ANTICIPATE problems before they present themselves.
  • Manage your time – if its simpler to phone rather than visit someone then do that.
  • Follow up verbal requests with an email so you have a traceable record.
  • Be Assertive, don’t swallow more than you can chew.

If you have any more suggestions please share them by commenting below.

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Candid Camera………….#pmot #innovation

1st digital camera

1st Digital Camera

The recent news that Eastman-Kodak had filed for Chapter 11 bankruptcy created much derision around the fact that Kodak invented the digital camera back in 1975 but failed to exploit this achievement.

Of course hindsight is a wonderful thing & perhaps we should consider that back in 1975 Kodak had 90% market share of the conventional film market & the vast expansion of digital technology was difficult if not impossible to predict. In 1975 only a handful of hobbyists had a computer at home & most of these were incapable of displaying a decent colour image.

Innovation isn’t easy. Companies have to decide very carefully what to invest in & can spend many millions backing the wrong “horse”

One way to make this process easier is to capture the “Voice of the Customer” by carrying out carefully worded customer surveys, engaging the customer in online conversations via Social Media, having effective call centers  & by analysing customer return data. All of these activities can help organisations predict market trends.

The closer the supplier can get to its customers the better the chance of  Innovation success.

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Dealing with difficult customers……..

angry customer

angry customer

Do you have to deal with some really “difficult customers” ?

The first question you should ask is “why is this customer being difficult ?”

Most customers are “difficult” because they are not getting what they want

in terms of product quality or delivery.

So here are some tips for Managing those customers:-

1) Understand what the customer wants – EXACTLY. Get them to spell it out in detail in a product spec.

2) Ensure that your product matches the customer spec.

3) If you hit problems which affect customer delivery or quality you need to be pro-active by:-

a) Keeping the customer informed – don’t take the ostrich approach & bury your head in the sand – arrange a regular conference call on a regular basis until any issues are resolved.

b) What is the contingency ? – is there any alternative you can offer the

customer until you resolve the issue.

c) Give them a timing plan detailing all activities associated with fixing

the problem – and keep it up to date.

d) Don’t bullshit the customer – maintain integrity by being open & honest,even if it feels painful doing so.

Taking a pro-active approach to managing customer expectations will pay off

in the long run as they realise that everyone has problems & the above approach demonstrates you are going the extra mile to solve their issues.

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Why YOU need a Project Manager #pmot

project managersSome organizations think they can run projects without a Project Manager

They believe that they can save money by having an engineer or administrator do the project managers tasks.

Here are some reasons why they are wrong:-

  • All projects need managing.
  • Project Management is a skilled profession which requires years of learning and development.
  • A professional Project Manager understands how a project should be structured to ensure success.
  • She will plan the project to minimize overall timescale.
  • He understands how to get “stuff” done.
  • A Project Manager makes team members life “easy” by scheduling activities & dealing with the politics & administration of the project.
  • He understand conflict resolution and mediation.

So what is the likely outcome of trying to manage projects on the “cheap” :-

  • The project will be structured poorly if at all.
  • The timeline will be extended extensively.
  • The inexperienced individual trying to manage the project will become completely overloaded & unable to cope with their own tasks.
  • Rather than being cheaper costs will escalate out of control.
  • Key deliverables will not be met.
  • Customers expectations will be compromised.
  • The business will be irreparably damaged.

If you really want to save yourself money hire the best project manager you can get.

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What recession ??? #pmot #entrepreneur

This week Jaguar Land Rover announced a multi – billion pound investment program which will generate over one thousand new jobs in the West Midlands – a fantastic example of how a company can thrive in a recession when it focuses on producing a quality product range which exceeds customer expectations.

Here is just a short list of some major companies which not only started in a recession (or even a depression) but went on to grow into some of the biggest and most successful companies in he world today.

growthGeneral Electric – 1873

Disney – 1924

Hewlett Packard – 1939

Burger King – 1957

Microsoft – 1975

So here are some thoughts on growth in the current recession:-

  • Business Case – if the business case is sound and has been rigorously reviewed – forget the recession. Have the courage to invest in your convictions.
  • Ignore the herd – just because the majority of companies are acting like rabbits caught in the headlights doesn’t mean that yours has to.
  • Crush Competitors – that’s right, take the opportunity to mop up your timid competitors markets.
  • Eliminate waste – apply LEAN principles to maintain the competitive edge.
  • Ensure Quality – apply 6 Sigma t0 minimize defects & maximise yields.
  • Employ Interims – If you are cautious about taking on full time employees make use of highly qualified contractors available at short notice to meet your immediate business needs.

Fortune favours the brave !

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Unemployment – #Innovation is the answer #pmot

UnemployedIn the U.K today we slumped to another level of misery with unemployment hitting 2.57 million, the highest for 17 years. What a tragedy especially for our youth with levels above 21% for 16 – 24 year olds.

So what’s the answer – there is no magic solution to the world economic crises but how about some of the following:-

  • less focus on “the markets”, our repeated emphasis on stock indices performance has led to short terminism in the extreme.
  • Stop bailing out failing financial institutions. Trillions of pounds of taxpayers money on both sides of the Atlantic has been thrown away propping up banks which have made disastrous risky investments at our expense.
  • Using the money saved from the above embark on a major series of public works, transport, housing, digital technology and green energy solutions should be at the forefront.
  • Set up a state bank to invest in small businesses. Small Businesses employ around 60% of the private sector workforce & are desperate for funds to enable growth.
  • Set up more Technology parks. Cambridge is a fantastic example of how successful this strategy has been over the last 20 years.
  • Encourage start-ups in the North by offering financial incentives to do so. Far too much of our industry is currently situated in the overcrowded South East. There is a wealth of untapped talent in the North which is currently going to waste & plenty brownfield sites to build on. The developments at Salford Quays including Media City is a great example of what can be done when there is a will to do it.

These are just some ideas how we can stimulate the economy by investing in Innovation & Technology instead of continuing to bail out banks  pouring more valuable resources down the drain.
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