Greedy greedy Cadbury, greedy Cadbury..

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chocolateThat was the chant that went up around the U.K following the decision by the Cadbury board to recommend the latest offer from the American company Kraft for the U.K confectionary manufacturer.

Surely, however, the Cadbury board was only acting in its shareholders best interests – and what’s wrong with that ?

Perhaps objectors could answer the following simple questions:-

If you sold your house would you a) get the maximum price you could or b) sell it to the nicest person for a much lower figure ?

If your boss offered you a 20% pay rise would you decline in the better interests of the Company which employs you ?

Thought so.

Why are people who consistently act in their own material interests find objection when others do the same ?

There are genuine concerns that the Kraft takeover will have a negative impact on Cadbury workers jobs, but those workers do not own Cadbury’s they are employed by them and as a result receive generous financial reward; if they are not happy with the results of the takeover they are free to sell their skills and abilities elsewhere.

It may also be the case that Kraft should not be too surprised if their workforce seek and pursue a substantial pay claim, if neccessary employing industrial action to force their claim.

Maybe if we all acknowledged our own material instincts we could be more understanding of the actions of others.

chris@projectsguru.co.uk

www.projectsguru.co.uk

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The end of mass production….

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Henry Ford famously said of his model T – “you can have any color you want, as long as it’s black” –  a few decades on and that philosophy just doesn’t wash.

Now we want it blue with green dots on, we want to choose the seat fabric and colour, we want an I-pod deck, we don’t want a GPS, we want metallic paint, we want a sunroof, we don’t want a roof rack, we want bi-directional head lights, like a screaming toddler we want this and we don’t want that.

We want to watch what we want when we want, we want 900 channels of digitized infotainment. We want to watch “Ice Road Truckers” followed by yesterdays “East Enders” with “Bloomberg” in between.

toshiba_tvWe dont want to eat meat and two veg, we want a spicy Samosa and a glass of Japanese Beer followed by real Italian Ice Cream.

We don’t want to holiday in Blackpool, we’d much rather go backpacking in Patagonia or cruise the Black Sea.

We live in a completely different world compared to 70 years ago when most people probably didn’t travel much further than the next village and walked to the same place of work for 50 years.

We have diverse tastes now and the’s no going back. We want to gorge on the multitude of lifes flavours and experiences and why not. WHY NOT !

And who are “we” – we are all consumers and customers and if you don’t give us what we want we will simply go elsewhere to get it.

So stick that up the exhaust of your Model T.

chris@projectsguru.co.uk

www.projectsguru.co.uk

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The act of innovating; introduction of new things or methods.

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manuprocessRecent statistics show that manufacturing in the UK is now as low as 11% of GDP and employment in manufacturing has fallen by a massive 9% since Sept 2008.

Staggering figures – so what’s the solution, if in fact one is needed.

As manufacturing jobs are generally well paid compared to the rest of the economy and as each manufacturing role supports a number of others in the supply chain it would seem logical that an increase in the number of manufacturing jobs will lead to a more diversified and robust economy.

So, how do we go about generating more manufacturing jobs. Do we introduce tariffs on Chinese goods ?  Impose extra duties on imports ? – we could do this but in the end we may do more damage to British business than good.

Many companies have survived by outsourcing activities to China, the Far East and elsewhere and whereas some would argue this has cost British jobs the counter argument is, that without outsourcing, these companies would have gone bust and cost even more jobs.

Capitalism is a dynamic competitive environment and, like its biological counterpart, the most able to adapt will survive.

Wherever a company or organization exists, in order to compete, survive and thrive it needs to Innovate.

It needs to develop new products and services and bring them to market.

In the current climate this is even more critical.

Innovation enables the most able to adapt to survive.

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Dissapointing your customers…..

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projectsSometimes, despite best efforts at Risk Management, we drift off plan. In the worst case this means we won’t be able to meet our customer commitments.

So what do we do:-

a) Wait until the last minute, hoping for a miracle, then tell the customer they are going to be dissapointed – this is probably the worst thing you could do; no one likes to be let down at the last moment, particularly customers, it also offers them no options and could be extremely costly if they have prepared an expensive advertising campaign to launch their product.

b) Tell the customer as soon as you are aware of the problem – probably better than a) but this will still cause a lot of consternation to the customer and doesn’t offer them any solutions; in effect it puts the responsibility back on the customer which is what they are paying you for !

c) Explore all the possibilities to get the plan back on track; get the whole team involved and seek advice from Senior Mangement once you have explored all the possibilities.

Develop a contingency plan. Find out what you could deliver on time and what you could deliver at a later date. Come up with 3 or 4 alternatives.

Arrange a face to face meeting with the customer, apologise profusely and present them with the contingency plan.

You should have absolute confidence in your contingency as you want to make sure you do not let the customer down again.

Most customers are realistic and pragmatic and the contingency approach will generally maintain your reputation as an effective project manager.

chris@projectsguru.co.uk

www.projectsguru.co.uk

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would you let your team visit the customer ?

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customersAs Project Manager you will have primary contact with the customer but should you take team members with you on customer visits ?

Here are some good reasons why you should:-

a) The customer will appreciate the opportunity to meet the team, especially if it allows technical experts from both sides to meet and discuss hot issues. It is often the case that engineers can take up polar positions with their customer counterparts and a face to face meeting is the very best way to minimize possibilities of stand offs regarding technical issues.

b) Your team members will really appreciate the opportunity to discuss issues direct with the customer making them feel valued and appreciated.

c) The PM will benefit from effectively delegating responsibility to the appropriate team member. The team member will take more ownership having being directly involved in the decision making process.

d) Involving team members in early customer visits will generate rapid agreement and clarification of project objectives and product specs.

If you can think of some more reasons for involving team members in customer visits, or even reasons against, we would like to hear them.

chris@projectsguru.co.uk

www.projectsguru.co.uk






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Minimize costs at the design stage…………….

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Once the product spec is agreed with the customer the product design stage can begin.

This is the key stage for minimizing product cost. At every point the design engineer should reference the product spec in deciding what components to use and what tolerances are required. The design should take into account component and material cost and every effort should be made to minimize cost.

If the spec can be exceeded without impacting on cost then this should be done but not if there is a negative impact on cost.
The design should be maximised for efficiency and manufacturability and costs minimized before moving on to the prototype stage.
Every cent saved at the design stage will be a saving throughout the product life cycle whereas every additional cent lost in design will require an expensive redesign in order to be recovered.
The design stage is the key stage to minimize product cost.

chris@projectsguru.co.uk

www.projectsguru.co.uk

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Happy Birthday to Ya !

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In 1999 I was lucky enough to visit New Orleans for a business conference. Of course I had a tremendous time, visiting all the tourist sites and  lapping up the nightlife in the French Quarter. The drink was flowing, the music eminated from every bar blending together in a heady mixture of jazz and blues, the mood was exuberant, the colours vibrant, the women beautiful and the food was great too:- Creole Crayfish, Jumbalaya, fresh lobster and spicy chicken.

In the cold light of day more disturbing things were apparent. There was a great deal of poverty outside the tourist areas and the realization that all, and I mean all, of the serving staff were black. The Hotel maids, the shop assistants, the cleaning staff, the refuse workers, all of them were black. In contrast the majority of the hotel guests including myself were white. This was the most racially divided society I had ever been in.

The next moring I was reflecting on this over breakfast when my thoughts were interrupted by 3 loud cracks.  Startled I turned to see a large white man banging his ashtray on the table and demading “S-U-G-A-R” as his coffee was served by the timid black waitress. I have never tasted so much bile in such a sweet word.

On my way home I passed through the huge hub of Atlanta and amid the drkinghustle and bustle I came across a memorial to Dr Martin Luther King Jr and read about that great man and the sacrifices he made for freedom and equality.

troopers-NOLSeveral years later in 2005 I watched in horror as Katrina devastated New Orleans. What seemed worse was that it took the Federal Government 3 days to respond while the poverty stricken people of Loiusiana, the vast majority being black, fought for survival amid the rising tide and chaos. The area was like a Third World country, not The United States of America.

When the state troopers eventually arrived they seemed more intent in shooting looters than helping people.

In 2009 I watched President Obamas inaugration intently.  One particular passage resonated strongly:-

“This is the meaning of our liberty and our creed – why men and women and children of every race and every faith can join in celebration across this magnificent mall, and why a man whose father less than 60 years ago might not have been served at a local restaurant can now stand before you to take a most sacred oath.”

The tears which rolled down my cheek were warm and salty. I was reminded of Crayfish and Lobster and Jazz.

Happy Dr Martin Luther King Jr Day America !

Home of the brave, Land of the Free, and the Not So Free.

chris@projectsguru.co.uk

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UKIP plans to ban controversial garment….

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nigelfarageToday, following on from announcing their intention to ban the controversial muslim  Burkha, Nigel Farage announced UKIP’s intention to ban the traditional Scottish kilt !

Interviewed on Scottish Television earlier today Mr Farage, ex leader of UKIP, stated the Party’s aims:-

” Scottish men have been forced by their wives to wear this ridiculous garment for decades. It is completely ludicrous that men in one part of the United Kingdom are obliged to wear this skirt in the bitter cold of winter whereas their Souhern counterparts are under no such obligation…..”

“If elected UKIP will ban the wearing of the Scottish kilt in all parts of the kiltUnited Kingdom…”

The comments caused outrage in Scotland and is likely to be debated in the Scottish parliament next week.

A recent Mori poll gave UKIP 0.017 % of the U.K vote.

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Now we’re Insourcing……………………

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reengineeringFriday’s News that Automotive component supplier Bosch is closing its plant in South Wales and moving manufacturing to Hungary was grim news for employees.

However, this action is actually bucking the latest trend.

A recent survey by manufacturing group EEF revealed that one in seven companies had moved manufacturing back to the U.K in the last 2 years.

Nearly seven in ten agreed that the U.K was now a competitive place for manufacturing.

The falling price of sterling, increased cost of freight, repeated quality concerns and time to market issues have combined to make the U.K increasingly attractive.

The biggest issue is in obtaining personnel with the knowledge and skills required to establish successful manufacturing lines.

This is being addressed by hiring interims with the experience to deliver results by ‘hitting the ground running’

chris@projectsguru.co.uk

www.projectsguru.co.uk

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The real cost of time to market delays….

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p4Anyone involved in New Product Introduction (NPI) knows how critical time to market is but do they know how to quantify it?

If a product has a predicted lifecycle of x years the assumption must be made that sales will cease x years after product launch i.e at product “death”.

If the launch date is delayed by 2 months the original product “death” should remain the same. Any product will only be viable until its successor is released by its originator or the competition. The result is a loss of 2 months of sales which will have a real monetary value. This is a perfectly reasonable proposition as there is no logic in assuming that the competitors next product will be late just because yours is !

This enables us to quantify project delays in terms of real dollars. Great news for Senior Management but also good news for the project manager as it allows us to justify additional project resource or equipment in order to meet the original project timescales.

Remember – if your Senior Management has not provided the resource you budgeted for to bring the project in on time quantifying time to market losses in monetary terms is a great leveraging tool.

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