10 tips for faster leaner new product development #in #pmot #lean

new-product-development

Bringing New Products to Market faster & more efficiently is even more critical as product life-cycles shrink so here are 10 tips for faster, leaner New Product Development:-

1) Nail the spec early – the sooner the product spec is finalised the smoother & faster the development will be. Less time & effort will be wasted debating the minutiae if the spec is closed early.

2) 5s the area – Apply the Lean principles of 5s (see earlier post) to remove unnecessary distraction and promote “clear thoughts”

3) Promote re-use in Design – to reduce design effort and make best use of proven and qualified technology.

4) Parallel Planning & Design – Design is normally the longest phase in New Product Development so why wait until the end of Planning to start Design. Start Design in parallel and adapt the plan when more is known about the length of the design phase.

5) Arrange Regular Reviews – during the Design phase and break the task into smaller “chunks”. Design is one of those tasks which has a tendency to expand to fill the time allowed for it.

6) Structure the Innovation process – ensure that Innovation board reviews are scheduled well in advance and board members have suitably qualified deputies so that stage gate reviews suffer no delays due to the absence of key personnel. The Innovation process should become Institutionalized.

7) Dedicated multifunctional Teams – are more effective than matrix teams  If resource allows.

8) Design for Manufacture – manufacturing & production engineers need to be involved in the product development process to ensure a smooth transition from development to manufacture.

9) Minimize interruptions & noise – in the product development area.

10) Promote a democratic involving Management style – to increase free discussion and mutual respect.

chris@projectsguru.co.uk

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5 #Lean principles….#in #pmot #6sigma

value-stream In their iconic book “Lean Thinking” Womack & Jones identified 5 Lean principles of fundamental importance.

1) Specify Value from the End Customers perspective. What does the End Customer actually want from the product or service. The only way to ascertain this is through the Voice Of Customer. We will expand on this in later posts.

2) Identify the Value Stream. This is the sequence of processes from raw material to the end customer which comprises Value Adding and Non Value Adding steps.

3) Make value Flow. The process should be continuous, avoiding batch production and queues, or at least minimizing them. Aim never to delay a value adding step with a non value adding step. If NVA steps are unavoidable they should be done in parallel with VA steps.

4) Operate via Pull not Push. The system should be driven by the customers demand avoiding unnecessary over production.

5) Strive for Perfection. Minimize defects and aim for Total Customer Satisfaction.

Adopting these 5 Lean principles leads to a Kaizen journey of Continuous Improvement.

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10 tips to ensure project delivery….#pmot #in

On target delivery

On target delivery

As Project Managers our business is project delivery. However some external suppliers are more reliable than others so here are 10 tips to ensure success:-

1) At the first sign of trouble arrange to have a face to face meeting with your supplier. It doesn’t matter if they are on the other side of the world, clear a space in the diary, book the flights and get in front of them. It will be worth every penny.

2) Raise your concerns in an open, honest none aggressive manner. By all means express your irritation but don’t blow your top – you will make yourself look foolish and unprofessional.

3) Identify the key stakeholders within your own organization who share an interest in the project.

4) Identify the key stakeholders in the supplier organization who share an interest in delivering the project.

5) Break the task down into manageable chunks and identify responsibility for each sub-task.

6) Insist the supplier provide a daily report of activity to be delivered at a specific time. This report should include a simple graphical representation (such as a bullseye chart) to indicate days ahead or days behind schedule. It should also stipulate actions required and responsibility. This report should be circulated to all key stakeholders. Accept no excuses for late or none delivery of this key report.

7) Following the face-to-face have a daily conference call. Do this whether there are any issues or not. 2 minutes passing the time of day reminds the supplier they are uppermost in your mind.

8) Identify Carrots and Sticks. What penalty clauses can you invoke ?  What are the opportunities of new business ?  Identifying them gives you additional leverage.

9) Make it easy for them – have they got a spec, is it up to date, is it comprehensive enough, do they understand exactly what is required ?

10) Don’t assume everything is the fault of the supplier, have you communicated clearly and concisely what your expectations are ?  Have you paid each milestone on time ? Is the SOW & Contract clear ?

Some suppliers are always easier to deal with than others but employing the above tips should help. Have you got any more you could share ?

chris@projectsguru.co.uk

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pmot# Dealing with awkward buggers………

awkwardFirst of all please let me apologize for the use of the word “buggers” which some of you may find offensive but I just couldn’t think of another term (apart from an even more offensive B term) to describe those people who are just plain damn awkward.

You know the ones I’m talking about, they just won’t “play the game” or “go with the flow”, they have to disagree with everyone and cause a row about the slightest thing, in fact they “create a bloody mountain out of a mole hill” the awkward buggers.

And you know what, a lot of these people are Engineers. They are so damn clever they just won’t go along with what I want them to do without causing an almighty row about it.

They won’t sign the project through to the next stage because they’re not happy with some bloody thing.

They won’t put that product into volume production because they think we could improve some damn thing no-one even cares about.

And they want to keep improving the product performance even though it already meets the bloody customer spec !

So how should we deal with them ?

I’ve had a few ideas over the years, involving rat poison, sawing through brake pipes and accidents on the stairs.

But you know what I’m going to do now ?

L-I-S-T-E-N

that’s right listen.

Because I’ve come to realize some of those buggers are awkward for a good reason, and I want to know what it is

chris@projectsguru.co.uk

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Adding ideas to the Roadmap……

Bizplan03

Now you need to add those ideas generated from your Brainstorming session to your Product Roadmap. We suggest the following process:-

1) The first key step is to match the New Product Ideas to the Technology Roadmap. If the Idea does not match up to the Technology available then the capability to bring it to market will be extremely limited and the cost of developing the appropriate technology will have to be taken into consideration.

2) The Business Case should be thoroughly reviewed in terms of potential Market, Unit Cost, Selling Price, Volume, Resources etc

3) Products generating the greatest IRR (Internal Rate of Return) should be given priority.

4) Only when the above process has been followed and New Product Ideas meet the required Company criteria should the New Product Development commence.

By pursuing a New Product Development process which follows a defined Product Roadmapping process you will ensure that New Product Developments are resourced effectively and time to market is minimized which brings maximum returns.

chris@projectsguru.co.uk

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Failure breeds success………

Most would agree that Apple is one of the most innovative and successful companies involved in new product development. However even they have had their fair share of Bloopers, so lets take a look at some of them:-

MacTV The Mac TV was released in 1993 and was Apple’s first attempt to integrate the functionality of a P.C with a cable ready T.V. Unforthunately it’s slow bus speed  of 16 MHz made for a slow P.C compared to it’s rivals and a very expensive T.V at over $2000. Needless to say it flopped and only 10k were produced.

macintosh_portableApple’s first attempt at a portable computer was the Macintosh portable. Released in 1989 it was way ahead of its time, and so it should have been at a whopping $6500.  It weighed in at a hefty 7.2kg and had an active matrix LCD screen which was fantastic but the major contributor to its cost.

apple_pipinIn 1995 Apple licensed its PIPPIN technology to Bandai to make a PC based game consol. The only problem was the competition, SEGA, SONY, Nintendo and PC based systems were already dominating the market. Only 42,000 PIPPIN units sold and it was withdrawn from the market.

O.K, you get the picture. Even the most innovative companies have their fair share of commercial failures. Typically this may run as high as 8 failures for every 2 successes, following the well known Pareto rule.

Less successful companies will have an even higher failure rate and in many cases this will lead to their ultimate demise.

So how should an organization skew the playing field to ensure a higher success rate ?

That will be the subject of the next post.

Until then, just remember, failure breeds success.

chris@projectsguru.co.uk

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Interim solution….

ap4If you need a project manager sometimes the best solution is an interim one:-

* You appoint a project manager on a fixed term contract to address a specific need.

* The interim project manager will normally have a lot of industry experience gained from a number of roles.

* Having being appointed for a specific purpose leads to a very focused approach.

* If things don’t work out the contract can be terminated quickly and without additional costs such as redundancy or notice.

* The cost of hire will be short term and project specific.

* Interims can normally avoid the organizations political distractions and focus on the job at hand.

Sometimes an Interim solution is the best solution.

chris@projectsguru.co.uk

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May the best team win………

north-koreaWhilst the football may not have lived up to the hype so far we have still seen a couple of excellent team performances. So what is it that makes for a great team performance whatever the situation ?

* A leader who doesn’t just tell the team what to do but who provides a vision and who communicates that goal to the team by clearly outlining the task at hand and how it is to be achieved.

* The team are all pulling in the same direction putting individual disagreement behind them.

* The rewards of success are shared equally amongst the team members.

* There is no “finger pointing” if someone makes a mistake and the rest of the team rally round to support the individual.

* The Team leader provides all of the tools and instructions neccessary to complete the task.

As we enjoy the World Cup see which teams exhibit these qualities and measure their success.

The best team may not have the most outstanding individual players but the best team will win.

chris@projectsguru.co.uk

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Don’t fear failure…..

jigsawWe are conditioned to fear failure. We must succeed at all costs. Throughout our schooling we are expected to pass our exams with flying colours and to fail is to be labelled as useless.

This fear of failure is stifling and killing our ability to innovate. Thankfully many individuals overcome this conditioning and realize that failure paves the road to success. The secret is to NEVER GIVE UP. To fail is perfectly natural and through failure we improve and succeed.

Any product innovation will fail many times but with an attitude of continuous improvement you will eventually succeed with a product which exceeds all expectations.

For inspiration about new product development success and persistence in the face of failure read the inspiring story of Charles Goodyear the pioneering inventor of vulcanized rubber.

Don’t fear failure – Strive for success.

chris@projectsguru.co.uk

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Why time to market is critical…

Are your products taking to long to develop and adversely affecting your revenue stream ? Time to Market  is absolutely critical in determining product revenue and payback. With product lifecycles becoming ever shorter as new, better, faster models are introduced the development timescale is critical to success. Every day lost in development is a day lost in sales. This is because the overall lifecycle of the product is reduced the longer the development takes.

This may, at first, seem counterintuitive as the product is deemed to have, say, a 12 month sales life following release to the market but this takes no account of the competition which may already have a better model in development. Consequently each day of lost sales is gone forever and never recovered.

If you want to stay ahead of the competition and maximize payback for your developments you need to minimize product development timescales.

No one should pretend that this is easy. There is a fine balance to be struck between developing a quality product which meets the customers requirements as well as any in-house and external Quality approvals. The product development process needs to be robust and well defined.

Your in-house development process will probably be similar to the typical ISO9001 process below.

ISO9001designprocess

Sometimes the only way to generate time to market reduction is to have a look at the process with a fresh “set of eyes”

chris@projectsguru.co.uk

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