Is the current industrial strife at British Airways indicative of a poorly managed change process ?
Change which is imposed rather than negotiated is rarely successful. In fact any change process needs to go through fundamental stages to succeed and the unrest at B.A would suggest that these key stages have been ignored.
Change is inevitable but its successful implementation requires real management skills.
chris@projectsguru.co.uk
www.projectsguru.co.uk
you can always say that british airways is the best airline on the travel industry ;.*
I just want to say that, when i initial came across this blog, it just blew me away! It’s hard to see such informative and honest weblog posts like this 1 nowadays. Bookmarked and liked!