Another form of commumnication is Feedback, and we all need it.
When leading a team it is incredibly important to give team members feedback, both positive and negative. This may be done in a formal review setting or, more frequently, as part of a one to one chat. We would suggest the following:-
When things go well always give positive feedback. “well done” “good job” are always well received but do it sincerely. If you only give positive feedback it may be seen as insincere especially if it is over the top. We don’t need an Oscars speech with tears for completing a relatively straightforward task 🙂
If things don’t go entirely to plan, negative feedback is required.
Don’t say “that was a lousy job Bill, have you considered a career change” but try ” that job could have gone better Bill, what do you think you could change to improve it next time ? ”
Always leave the recipient with a positive goal.
chris@projectsguru.co.uk
