Continuing our theme of communication, today we are discussing email. There is no doubt about it – email is a fabulous tool which enables us to communicate effectively and efficiently across vast distances. This has revolutionized the world of International business and allowed the development of communication across continents to unprecedented degree.
It has also generated a massive amount of unsolicited garbage.
Here are our suggestions for effective email – you probably have more so please share.
1) Keep messages clear, concise and to the point.
2) Don’t copy the whole world, it really isn’t neccessary. The CEO will not be impressed.
3) When replying to messages don’t copy all. – Arrrrrgggggghhhhhh ! How many completely irrelevant, boring emails do you get.
4) Don’t send emails to someone sitting next to you ! Yes it’s happened to me many times, use your mouth, that’s what its for.
5) Don’t get into email wars. Yes, I’ve done it myself but it never pays. If things begin to escalate get on the phone.
6) Don’t abdicate your responsibilities by forwarding every request to someone else. Its not effective delegation its being a Dick.
7) If you are Managing an office ban email for one day and see what happens 🙂
chris@projectsguru.co.uk
