Getting the most out of your supplier is a key deliverable as a project manager.
- Build personal relationships by getting to know your suppliers key people – this must be done face to face.
- Hold regular reviews and distribute minutes, some of these reviews should be at the suppliers site.
- If you have a problem pick up the phone & call your prime contact.
- Avoid pithy emails which embarass or cause unnecessary distress.
- Spell out Requirements in an approriate document signed by purchasing & supplying organisations.
- Ensure the supplier follows a standard Quotation process.
- Document key responsibilities in a legally reviewed contract.
- Ensure the supplier receives timely orders & payment within terms.
- Give them regular forecasts of requirements.
- Be open, honest & direct.
Follow the above tips & you won’t go far wrong with Suppliers.
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