{"id":464,"date":"2011-01-09T13:17:20","date_gmt":"2011-01-09T13:17:20","guid":{"rendered":"http:\/\/www.projectsguru.co.uk\/blog\/?p=464"},"modified":"2011-01-09T13:17:20","modified_gmt":"2011-01-09T13:17:20","slug":"what-makes-an-organization-excellent-pmot-in","status":"publish","type":"post","link":"https:\/\/www.amberhill.biz\/blog\/?p=464","title":{"rendered":"What makes an organization excellent ?….#pmot..#in"},"content":{"rendered":"
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\"excellent+organization\"<\/p>\n

As Bill or Ted would ask:-<\/p>\n

“What makes an organization excellent” ?<\/p>\n

Recently I had an accident in my car. (aaahhh! I hear you say \ud83d\ude09<\/p>\n

Don’t worry I was OK but my car wasn’t !!!<\/p>\n

I knew my insurance policy mentioned a courtesy car so I felt reassured that at least I would have transport for getting to work. You can imagine my disappointment when I contacted the Insurance company to be told I wouldn’t get a courtesy car because of clause xyz in the small print !<\/p>\n

How many times has this happened to you, you query some service only to be told you are exempt and should have read the small print ! It is infuriating, you feel let down, dissapointed and angry.<\/p>\n

COME OFF IT YOU GUYS, surely you realize when this happens we just take our business elsewhere.<\/strong><\/p>\n

So, one key aspect of an excellent organization is TRANSPARENCY.<\/strong><\/p>\n

Your customers should get exactly what they expect when they expect it<\/strong>.<\/p>\n

We will cover other attributes of Excellent organizations in future posts.<\/p>\n

chris@projectsguru.co.uk<\/a><\/p>\n

www.projectsguru.co.uk<\/a><\/p>\n

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